Categorie
Lavora meglio

Le quattro vie del servizio clienti

Road 1: I can learn from you and make things better

Road 2: You’re an important customer and I can bring empathy and care to this moment to strengthen our relationship

Road 3: I can teach you something and make things better

Road 4: Go away

https://seths.blog/2018/10/four-roads-we-call-customer-service/